Support

At EmQuest, we understand that your ability to deliver the best service to your customers, depends on having a partner who shares your vision for success. Hence we’re committed to providing top-quality customer support & service.

Working closely with you, EmQuest professionals provide quick, expert answers to your questions, so you can focus on what’s most important: growing your business and building company revenue and profits.

• Our Customer Support team is trained to help you resolve your product issues quickly and professionally, so you can focus on managing your business.

• A team of GDS Consultants provide on-site training and support and can address questions about pricing, installation, implementation and upcoming products

• The Vendor Support teams’ primarily goal is to work closely with our airline, hotel, car and leisure suppliers to provide you with all the support required

• Our Product team consists of specialists who work closely with our GDS suppliers & are involved interesting & roll-out of products

• Technical Support team focuses on connectivity, advanced troubleshooting and in-house development of localized solutions for the market

• Engineering Help Desk works 12 hours a day for 6 days a week, to handle all technical, hardware and network-related issues on Sabre

• The Business Development team explores possibilities of distributing, developing and marketing Sabre in new markets in the Middle East, West Asia and North Africa

• The E-Business team identifies additional distribution opportunities through the online channel and aims at expanding our suite of products and content for our customers.